Available as an in-house workshop

Are you interested in a performance system that improves relationships and job satisfaction as well as performance? that's good for individuals, teams, and the organisation? that pays attention to day-by-day aspects of performance as well as the longer term? A performance system that works? Read on ...

This is not a workshop about traditional performance management.  Its focus is collaborative performance improvement.  It's about how to plan and implement a performance improvement approach that works because everyone wants it to.  The aim is to help you to develop (and understand) a system that will make a practical and positive difference for everyone.   How did it come about? In four decades I haven't encountered many performance management systems that worked well.  I've actually seen a few that did more harm than good.   In most instances people, whether appraising or being appraised, didn't like them and avoided them when they could. That may be a common experience.  When I asked for suggested topics for a workshop for early 2015, performance improvement was one of the suggestions.  When I circulated this suggestion to friends and colleagues a number of them responded affirmingly.  That's how this workshop came about -- by popular request.  The 2015 workshop was well-attended and well-received, so I'm offering it again in 2016.   Who is it for? Perhaps if I identify some of my assumptions about performance improvement you can check if these make sense to you.  You can then decide if the workshop is for you. I assume that most people -- unless they have given up -- would rather do a good job than a poor job.  So to me it makes sense to design performance improvement systems on that basis. I assume that an annual or half-annual meeting to address performance isn't at all frequent enough.  It is unlikely to work well on its own.  If it reviews and improves more regular performance conversations I think that can be useful.  But regular conversations are more likely to make the actual difference. I think it helps if the regular conversations are between people who share mutual respect, and use the conversations to improve their relationship and their individual and mutual performance. So to my mind, a good performance improvement process enhances relationships and builds trust. Does that fit for you? If it does, then whether you're a manager or not it may be relevant.  Or perhaps you're a person in what is often called human resources who would like to improve performance in your organisation.  Or perhaps, like me, you're a consultant or facilitator who would like to help your clients to use better methods to plan and monitor performance. What can you expect? The workshop content will cover performance improvement for pairs (perhaps superior and subordinate) and for teams, including self-managed teams.  In both instances the emphasis will be on blame-free and collaborative approaches.  There will be enough attention to theory and skills that your confidence to design and implement a system will be enhanced. There are aspects of work that make a difference to enjoyment and relationships and performance.  What happens moment-by-moment and day-by-day usually matters more than a six-monthly or annual session.  The workshop will address the day-by-day aspects as well as the longer term aspects. As in my other workshops, I'll put effort into being responsive to your interests and concerns and wishes.  I'll also aim for a balance of theory and practice, integrated.  There will be readable and practical documentation in support.  It's my wish that you'll learn something useful, and that when it's over you'll be pleased you attended. Facilitator? The workshop facilitator is Bob Dick.  Bob is a Brisbane-based educator, facilitator and consultant whose reputation in these fields is based on four decades of experience. Those of you who are familiar with Bob's work will know that his style is casual and participative, his processes robust and learnable, and his documentation clear, readable and practical.  His workshops are characterised by an integration of theory and practice, with equal emphasis on the development of skills and understanding.  The processes and models he helps others learn are those which he makes use of in his own work.

Negotiate your own in-house workshop The Collaborative performance improvement workshop is not currently offered as a public workshop. It is available as an in-house or in-community workshop by negotiation. If you would like to have the workshop specifically designed to meet your particular needs, and run for you in your organisation or community, Interchange would be pleased to do that.  Important advantages of in-house and in-community workshops include their relevance (we fine-tune them to your needs), and their greater ease of application to real local issues. We can help you to improve skill transfer to your organisation or community.  To do so, we assist you to plan and implement appropriate workshop pre-work and follow-up.

Interchange    37 Burbong Street  Chapel Hill  Queensland  4069    Australia Telephone +617 3378 5365   Fax +617 3878 4338   email camilla@bigpond.net.au

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